Contract prices
Price lists and discounts come from Business Central, Uniconta or e-conomic for each customer instead of being maintained on the site.
Trade customers play by different rules from consumers: each account has its own price, payment is on credit, and orders often need internal sign-off at the buyer. A striking home page matters little here. What has to work is the logic of your commercial agreements.
Everything is calculated per customer: the price, the range they may see and their payment terms.
Price lists and discounts come from Business Central, Uniconta or e-conomic for each customer instead of being maintained on the site.
A distributor and a small retailer see different products and different pack sizes.
If the credit limit is exceeded, the order goes for manual approval rather than being accepted automatically.
Spreadsheet import, lists of item numbers, saved templates and repeat orders. Buyers do not browse.
A purchaser builds the order and a manager approves it, all inside the portal.
Invoices to municipalities and regions are sent as OIOUBL with an EAN number through NemHandel.
From ten weeks, and most of that goes on aligning the pricing logic with your sales team.
How prices are built, which customer groups exist and how far a discount may go.
Roles, permissions, ordering and approval flows, and the ERP integration.
Portal, integration, customer areas and documents.
We start with the most enthusiastic customers, collect feedback and then widen access.
A B2B portal exposes messy price agreements immediately. As long as prices live in a sales rep's head, nobody notices the gaps. Once they are pulled in automatically, it turns out that two near-identical customers receive very different discounts for no reason. That needs sorting out before the portal opens.
Add up the time your sales and service staff spend on repeat orders, price queries and resending invoices. It is often a large part of the day. The portal gives that time back, so it can go on winning new customers rather than keying in orders.
That is precisely why they must come from the ERP instead of being typed into the site. With frequent changes we sync more often and show the customer when the price was last updated.
Do not force them. Keep the old channel open and show the benefits: balances, documents and reordering in two clicks. Pressure tends to end with the customer buying elsewhere.
Describe your terms for trade customers and how many there are. We will find out how much routine work they could handle themselves.
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