Payment

Businesses usually settle our invoices by bank transfer, public bodies receive e-invoices through NemHandel, and private customers can use a card or MobilePay. This page covers due dates, our bank details and the questions our accounts team hears most often.

14 days

net terms for businesses

8 days

net terms for private customers

OIOUBL

e-invoices to EAN via NemHandel

1 day

for accounts to reply

Paying an invoice

The standard route for companies. Ongoing agreements are billed automatically each month, while one-off jobs are billed on delivery or when a milestone is signed off.

Email our accounts team

01

Invoice issued

You receive a PDF from office@apply.dk, or an e-invoice if you are a public customer or have asked for one.

02

References checked

If your finance team needs a purchase order number or department code on the invoice, let us know before we bill.

03

Transfer the amount

Pay from online banking and put the invoice number in the message to the recipient. That is how we match your payment.

04

Payment recorded

The money goes to an account abroad, so allow 1-3 banking days for it to arrive. We reconcile continuously.

Bank details: JSC Kaspi Bank, IBAN KZ22722S000015813162, SWIFT/BIC CASPKZKA. The beneficiary is Apply LLP, BIN 220540005599. Full company details are on the contact page. Always quote the invoice number, otherwise the payment cannot be allocated automatically.

Card and MobilePay

Aimed at private customers and small one-off jobs. Once a remote session is finished or a price is agreed, a payment link arrives by email or text message.

Accepted methods

Dankort, Visa, Mastercard and MobilePay. Nothing is charged until you approve the payment yourself.

Secure checkout

Card details are typed into the payment provider's protected page. We never see or store your card number.

Due date

Private customers have 8 days net. A receipt is emailed the moment the payment goes through.

Refunds

If we could not complete the job as agreed, the money goes back to the same card or MobilePay account. Timing depends on your bank.

Invoice and receipt

Whichever method you choose, you get an invoice showing VAT separately. Companies can import it straight into e-conomic, Dinero or Billy.

Who it suits

Individuals, and firms that want a small task handled quickly without waiting for a bank transfer to clear.

Payment not showing?

Paid, yet the invoice still looks open or a reminder has landed? We trace the payment using the invoice number, amount and date.

Contact details

1 banking day Standard transfer Send the online banking receipt showing date and amount

Instant Instant transfer Invoice number and date are enough

A few minutes Card or MobilePay Quote the transaction ID from your receipt

2-3 banking days Payment from abroad Attach the SWIFT confirmation from your bank

A bank receipt speeds things up. Forward it to finance@apply.dk and we will answer the same working day, cancelling any reminder once the money is located.

Invoices and statements

Monthly invoices for ongoing agreements go out at the start of each month. Lost one, or need a statement of account? Just ask and we will resend it.

Invoice copy Emailed as a PDF on the same working day E-invoice to EAN OIOUBL through NemHandel for public customers Statement of account All invoices and payments listed on request Public sector clients How we work with municipalities and regions

Frequently asked questions

Ongoing IT agreements are billed one month ahead. Projects are normally split into instalments tied to approved milestones. Your contract sets out the exact schedule.

No, every price on the site is quoted excl. VAT. The invoice lists the net amount, the VAT and the total on separate lines.

Support is not switched off because a payment is a few days overdue. You first get a polite email reminder. Reminder fees and interest for longer delays are set out in the agreement.

No. Licences for products such as Microsoft 365 are billed separately. The monthly fee pays for our work: operations, monitoring and support as agreed.

We send an OIOUBL invoice through NemHandel to the EAN number you give us, with your order number or personal reference added. Systems tend to reject invoices missing either item, so please include both when you place the order.

A question about payment

Need an invoice, a copy or help finding a payment? Drop us a line and our accounts team will reply the same working day.

Email
office@apply.dk

Coverage
All of Denmark, delivered remotely

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