Managed IT pricing

No. Every amount here is in Danish kroner and excludes VAT (moms), because our customers are mostly businesses. Public bodies can receive an e-invoice through NemHandel addressed to their EAN number.

Nothing changes. The fee does not depend on ticket volume, since a normal level is priced in from the start. If you grow for good, say by hiring fifteen people, we agree a new figure for the coming period. You will never get a retrospective bill for months already past.

Yes, because the first month goes on mapping and cleaning up your environment. The term is stated in the quote, and the agreement can be ended with notice. The contract also spells out how access, documentation and backups are handed back, so you are never left without the keys.

Certainly. Plenty of customers keep an in-house IT person for day-to-day user help and hand us servers, backup and security. Others use us purely as an out-of-hours line. We shape the agreement around what you already have.

At DKK 895 per hour or as a fixed project sum, and only after you have agreed in writing. We never start on something outside the agreement off our own bat and send an invoice afterwards.

No. We work entirely remotely, which is part of why the prices look the way they do. The vast majority of faults are fixed over a secure remote connection. When a physical part has to be replaced, our engineer walks your own colleague or local supplier through it step by step on Teams.