Joiners and leavers
An Entra ID account, licence, mailbox and access to Teams and SharePoint are ready on day one. When someone leaves, everything is closed that same day.
Plenty of companies rely on one colleague who simply knows how everything fits together. The day that person goes on holiday or resigns, nobody else can find the passwords. We take over as a whole team, work solely through secure remote access and put our response times in writing.
There are four ways to buy operations from us. Most clients begin with a fixed agreement and add round-the-clock cover once the business depends on it.
A single monthly fee that covers users, servers, Microsoft 365 and backup. No timesheets and nothing unexpected at the end of the quarter.
Staff email, message us on Teams or log it on the portal. A technician joins their screen and sorts the problem while they watch.
One shared ticketing system with priorities, deadlines and a full trail. You see where every case stands and get figures rather than gut feeling.
An on-call line for nights, weekends and bank holidays, backed by prepared runbooks. Built for online shops, factories and anyone who cannot wait until Monday.
The task list sits in an appendix to the contract. Below is what it usually contains for a business with around 40 employees.
An Entra ID account, licence, mailbox and access to Teams and SharePoint are ready on day one. When someone leaves, everything is closed that same day.
Windows and Linux servers, Azure and Microsoft 365 are watched continuously. Patching happens inside agreed maintenance windows.
A green tick on the job is not enough for us. Once a month we bring back a random folder to prove the copy is usable.
New machines ship straight from the reseller to the employee and set themselves up at first sign-in. Nobody needs to visit an office.
We keep Microsoft licensing tidy and deal with your broadband provider and software vendors for you. Anything physical is done by your caretaker, guided by us.
Ticket volumes, response times met, security status and a short list of what we suggest tackling next quarter.
From the first meeting to full operation usually takes two to three weeks. Everything runs online, so there is no need to clear your diary.
Over five working days we map users, servers, licences and backup. The review is free, and urgent findings are flagged in red.
You receive a fixed monthly fee and a plain description of what it includes. Response times appear word for word in the agreement.
We take over credentials, document the environment, switch on monitoring and open the support line to your staff.
Tickets are handled as they arrive, scheduled jobs get done, and each quarter we sit down to discuss what could be better or cheaper.
The fee depends on user count, servers and how quickly you need an answer. All prices are excl. VAT, and the first month comes with a 20 % discount.
Basis
from DKK 3,900/month
Up to 10 users, weekdays 8-17, reply within four hours. Suits small offices with no servers of their own.
Get a priceStandard
DKK 8,900/month
One-hour response, servers, Microsoft 365, backup and a monthly report. Normally DKK 10,900.
Get a pricePremium
from DKK 18,500/month
A 15-minute response, a day-and-night on-call line, named engineers and a quarterly review with management.
Get a priceNo. Most often your colleague keeps the business applications and projects while we pick up the helpdesk, patching, backup and night cover. That costs less than a second hire, and nobody carries the responsibility alone.
We never drive out. If a cable must be moved or a router power-cycled, our technician walks your caretaker, a colleague or your local electrician through it by phone or video. New kit is ordered from your reseller and configured automatically via Intune.
Yes. Since the work is remote, it makes no difference whether you are in Aalborg, Esbjerg or Amager. We also support firms with offices in several EU countries and international groups with a Danish branch.
A data processing agreement is signed before we receive any access. Every session is logged and protected by MFA, and we follow ISO 27001 principles. If Datatilsynet comes asking, you can show exactly who had access and when.
You get the documentation, passwords and admin rights back, plus a proper briefing for your next provider. The exit procedure is part of the contract and carries no extra charge.
Let us know your headcount, whether you run your own servers and if you need cover outside office hours. We will reply with a fixed monthly fee and a list of what it covers.
Thank you for getting in touch
One of our consultants already has it. Expect a reply within the working day; anything urgent goes straight to an engineer.
That city is not on our list. Check the spelling or pick the nearest larger town.