What we handle

Plenty of clients begin with user support and later hand us backup, security or their webshop too. That spares them from briefing yet another supplier on how everything is set up.

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Operations and support

A helpdesk for your staff, remote assistance on Windows and Mac, monitoring and a contract whose response times are spelled out in writing.

Cloud and infrastructure

Microsoft 365, Entra ID and Intune, servers in Danish and European data centres, network monitoring and backups that actually get restore-tested.

Cyber security

GDPR, NIS2 readiness, EDR and SOC monitoring, vulnerability scans and security awareness sessions for employees.

Web and development

WordPress and Shopify sites, webshops taking MobilePay, links to e-conomic and Business Central, plus bespoke software.

Data and AI

Data warehousing, reporting, document processing and a safe rollout of AI tools with data kept inside the EU.

Advice and courses

IT reviews, digital strategy, licensing guidance and live online sessions to upskill your people.

How remote delivery works

With nobody driving across Zealand or Jutland, the hours go into the actual fix. Engineers connect through secured remote access protected by MFA, and every session is logged and written up.

01

A single front door

Emails, portal requests and Teams messages all land in one ticketing system. Each ticket is numbered, prioritised and given a deadline.

02

Named people

You have a dedicated engineer and an account manager. Your setup is fully documented, so a colleague can step in during holidays or illness.

03

Local hands when needed

If a cable must be swapped or a drive pulled, your caretaker, a staff member or your usual electrician does it while our engineer talks them through each step.

04

Monthly reporting

Every month you see tickets, response times and system health; every quarter you receive a short list of recommended improvements.

Why clients stay with us

Fixed pricing
Invoices without surprises
Contracts start at DKK 3,900/month excl. VAT and state exactly what is included. Anything outside that scope is quoted in writing before work begins.
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Breadth of skills
A whole team rather than one person
Networking, servers, security and development are each covered by dedicated specialists.
Meet the team
No lock-in
The documentation belongs to you
Diagrams, passwords and admin accounts are handed over whenever you ask. The handover procedure is part of the contract.
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Agreements we put in writing

Apply always works on written terms. We are happy to send draft agreements together with our proposal so your legal adviser has time to review them.

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Managed services agreement

Shaped around your needs. Sets out scope, price, notice period and each party's liability.

SLA

Response times that count. 15 minutes on Premium, 1 hour on Standard and 4 hours on Basis, with the remedy for a missed target written into the contract.

Data processing agreement (DPA)

As GDPR Article 28 requires. Lists the personal data we process for you, where it is stored and which sub-processors are involved.

Non-disclosure agreement (NDA)

Signed before we first log in. Covers trade secrets, credentials and anything we come across inside your systems.

Invoice and time log

Issued monthly. Public sector clients receive OIOUBL e-invoices through NemHandel, addressed to their EAN number.

It all begins with a free IT review. Over five working days we remotely map your users, servers, licences, backups and security settings. You get a report ranking the biggest risks with a plan of action, and it stays yours whether or not you hire us afterwards.

Frequently asked questions

Most IT work today is software, cloud and configuration, and remote handling makes it quicker. The occasional physical step, such as plugging in a replacement router or changing a drive, is done by a colleague or your local installer while our engineer guides them by phone or Teams.

An employee brings one person's knowledge and hours. With us you gain a team of different specialisms, proven processes and cover during holidays. Many clients mix the two: the in-house IT lead owns business applications, and we run operations, security and on-call duty.

Usually firms with 5 to 250 employees: clinics, online retailers, manufacturers, logistics operators and public institutions. Smaller firms often go for Basis, while larger multi-site organisations get a dedicated team.

We hand over documentation, access and admin accounts and hold a handover meeting with your new supplier. The steps are written into the contract at no extra charge.

Certainly. A Microsoft 365 migration, a new website or a security review can be bought as a fixed-price project or by the hour at DKK 895 excl. VAT. If it goes well, you can switch to an ongoing contract whenever it suits you.

Tell us about your IT

We carry out a free five-day IT review and point out where to begin. Expect a reply on the same working day.

Coverage
All of Denmark, delivered remotely

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