Healthcare and clinics

Health information belongs to the special categories in GDPR Article 9, and the Health Act requires confidentiality and consent before information is passed on. That raises the bar for what counts as appropriate security: tighter access, logging and encryption. Which specific measures you need is settled during the review.

We look after everything it runs on: servers or cloud, network, backup, access and security. Setting up and updating the record software stays with its vendor, but we handle the conversation with them so you are not caught between two parties when something misbehaves.

Yes, once three conditions are met: data is stored in the EU/EEA, the provider meets appropriate security standards, and a processor agreement has been signed. We help choose and document the set-up so the cloud does not create a fresh problem.

Access follows roles: practitioners see their own patients, reception sees what is needed for bookings and payment, and an external consultant sees nothing. Look-ups are logged. That is both a requirement and the best defence against insider leaks, which in healthcare are at least as common as outside attacks.

No. X-ray units, scanners and other medical devices are the equipment supplier's responsibility. We make sure the network and computers they connect to are secure and segregated from everything else, and we liaise with the supplier if a problem appears at the boundary.