What we look after

Designed for an architecture studio, an accountancy practice, a physiotherapy clinic or a small trading company, where nobody was hired to do IT.

Tell us about your office

Staff laptops

New machines are enrolled through Intune, so the retailer can ship them straight to the employee. Apps, patches and user accounts are all handled from our end.

Microsoft 365 at the core

Email on your own domain, shared calendars, Teams and SharePoint instead of a shared folder on an ageing PC. We keep the licence count tidy so you stop paying for people who left.

Router and Wi-Fi

We configure the router and wireless remotely, keep guests on a separate network and watch the connection. If a box needs swapping, your electrician or broadband provider does it with our instructions.

Right-sized security and GDPR

Multi-factor sign-in on every account, Defender on each laptop, a backup of Microsoft 365 and a short record of processing that you could hand to Datatilsynet if asked.

Weekday helpdesk

Email, portal and Teams, Monday to Friday from 8 to 17. We pick up every ticket within four hours and once a month review your patch status and backup logs.

Signs you have outgrown Basis

Headcount alone rarely decides it. More often a new kind of task appears that needs quicker answers or more hands-on operations.

A server arrives A line-of-business app needs its own machine It will need patching, monitoring and backup
Evenings and weekends People work outside office hours That is when 24/7 support pays off
Downtime hurts One hour offline shows up in revenue Four hours to respond is too slow
Beyond 10 users More people, more tickets Standard at DKK 8,900/month fits better

The biggest risk in a small firm is rarely the lack of a server; it is the lack of a backup. Quotes sit on a salesperson's desktop and the only copy of an important contract lives in the bookkeeper's Downloads folder. Plenty of owners assume Microsoft keeps everything forever, yet deleted items do disappear after a while. Proper backup is the cheapest insurance you will ever buy.

Questions and answers

Yes. Nearly everything a small office needs is about accounts, licences, email, updates and software, and we sort that over remote access, often within minutes. On the rare occasion something physical must be replaced, such as a faulty router, we talk your supplier or a colleague through it one step at a time.

Below twenty people the answer is almost always no. Microsoft 365, cloud bookkeeping in e-conomic or Dinero and a cloud backup cover the need, and they cost less and fail less than a box in a cupboard. A server only makes sense once a specialist application demands one.

Then the preventive work is doing its job. The flat fee also pays for monitoring, patching and backup checks that run whether you contact us or not. If you use us very little over a long stretch, we will suggest switching to ad hoc hours at DKK 895 each ourselves.

With a free IT review, delivered within five working days. It maps what you have, what is missing and what a fixed agreement would cost. If you go ahead, the first month comes with a 20 % discount.

Let us price your office

Tell us how many you are and what you use today. We carry out a free review and send a price with a concrete task list.

Coverage
All of Denmark, delivered remotely

This site uses only essential cookies: they keep pages working and store your chosen town. Read more in our privacy policy.