Enterprises

The same names on your tickets month after month. They work remotely from our Copenhagen office and are not assigned exclusively to you, but during a major incident the whole on-call rota steps in. The point is that nobody has to explain your environment from scratch. If you want engineers who work only for you, we offer a dedicated team, priced on request.

Every miss appears in the monthly report, and the consequence is fixed in the contract before work begins. The obligation runs one way only, in your favour. That keeps us sharper than any promise made in a sales meeting.

At this scale a partner supplements rather than replaces: overnight cover, specialist knowledge of security and networking, and a first line that absorbs routine requests. Your own staff gain time for projects, development and business systems instead of resetting passwords.

We hand over documentation, diagrams, credentials and admin accounts, and brief whoever takes over. The exit procedure is part of the contract at no extra charge. Keeping clients because nobody else can find their way around is not a business model we want.