Two numbers that drive everything

Before any software is chosen, every system needs two figures: how long it may stay down (RTO) and how many hours of data you can afford to lose (RPO).

Finance and ERP

Down four hours at most, one hour of loss at most. A nightly copy will not do. The database needs frequent snapshots or transaction log backups through the day.

Shared drives and SharePoint

Down up to a day, up to a day of loss. One copy overnight, outside working hours, covers most organisations.

Microsoft 365 email

Down four hours at most, one hour of loss at most. Microsoft keeps the service running but does not shield you from deletion or ransomware. Mailboxes need their own backup.

Online shop

Down one hour at most, one hour of loss at most. This calls for a standby environment ready to go. A copy on its own cannot be restored that fast.

Staff laptops

Down up to a day, up to a day of loss. Achievable only when documents live in OneDrive or on a shared drive rather than on the laptop itself.

A copy on the same server is not a backup. A dead disk, ransomware or a careless delete will take the original and the copy together. The minimum is two copies on different media plus one outside the building.

How we set it up

The set-up itself takes a few days and is done entirely over remote access. The real value, though, only arrives with step four, which many skip.

01

Locate the data

We find out where important data actually lives. Time and again we discover spreadsheets on a single person's desktop and contracts that exist only as email attachments.

02

Agree RTO and RPO

Together we fix, per system, how long it may be offline and how much data may be lost. Those figures determine the price.

03

Configure

Frequency, retention, encryption and the off-site cloud copy. Alerts fire on errors and also when a success notice fails to arrive.

04

Rehearse the restore

Every month we restore into a separate test environment and time it. Nothing else proves the backup works.

Frequently asked questions

The real question is when you last restored something from them. We regularly find jobs that have failed for months, the wrong folder being copied or an encryption key nobody can locate. A check takes one day, and afterwards you know exactly where you stand.

Only if the copy is unreachable from the network with the same credentials. Modern ransomware hunts for backup files and wipes them. At least one copy must therefore be kept apart, with its own login and locked against changes for a set period.

A common pattern is daily copies for 14 days, weekly ones for two months and monthly ones for a year. That also covers mistakes spotted weeks later. The Danish Bookkeeping Act requires accounting records to be retrievable for five years, so finance data often gets longer retention.

That depends on data volume and bandwidth. A 50 GB database from a local copy is usually back within a couple of hours, while pulling it from the cloud takes longer. We measure the exact figure during the test restore and record it in the plan, so you know it ahead of time.

We will test whether your backups restore

We review your current set-up remotely, attempt a restore from it and tell you plainly whether it would save you on the day it counts.

Coverage
All of Denmark, delivered remotely

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