Logistics and transport

Rarely. Usually the issue is not the system but its isolation. If it offers an API or can exchange files, we can connect it to ERP, webshop and carriers. Only when the vendor has stopped developing it do we discuss a change.

Your hardware supplier or a local installer handles the physical part. We supply the configuration, enrol the devices in your management platform and make them talk to the WMS. We join by phone when they are powered on for the first time.

With a clear specification from the customer, normally two to four weeks including testing. The biggest delay tends to be test rounds with the customer's own EDI team, so we contact them early and agree the test plan directly.

No. We work entirely remotely, so distance makes no difference. Every location is monitored from the same console and shares one support line. The on-site contact at each terminal is your own person, typically the warehouse supervisor.