Service · IT outsourcing

Managed IT services

Built for Danish businesses of 5 to 250 people who want IT that simply works and a cost line that stays flat. You pay one agreed amount per month, and our engineers in Copenhagen look after everything through secure remote access, continuous monitoring and Microsoft 365 administration.

Send an enquiry See the scope

From DKK 3,900

per month, excl. VAT

1 hour

response on Standard

Fully remote

no call-out charges

Monthly report

figures plus advice

What the service covers

Routine operations are covered by the monthly fee. Larger pieces of work, such as moving to Microsoft 365 or redesigning the network, are quoted as separate projects and agreed in writing before anything starts.

Talk it through with us

User requests

Passwords, Outlook, Teams, printers and applications. We connect through a remote session, so the employee can watch every step on screen.

Microsoft 365 and Intune

Creating and closing accounts, assigning licences, device policies and update rings, all controlled centrally from the cloud.

Servers and cloud

Monitoring, patching and backup checks for servers in a data centre, in Azure or in a cupboard at your office.

Network and firewall

Remote management of the firewall, switches and wireless access points. If a cable has to move, we talk one of your staff through it.

Documentation

A living record of devices, licences, accounts and network layout, stored on your side and kept current.

Monthly report

Ticket volumes, resolution times, completed tasks and the three things we suggest tackling next month.

How we deliver it

The first month is spent getting to know your setup and clearing the backlog. After that the contract settles into a steady routine.

Onboarding

We deploy our remote tool and monitoring agent, move credentials into a shared password vault and map your hardware and licences.

Clean-up

Missing backups, overdue updates, shared admin logins and open ports come first, because they carry the most risk.

Steady operations

Tickets, scheduled maintenance and round-the-clock monitoring with alerts routed to an on-call engineer.

Review

A monthly Teams meeting where we walk through the report and agree priorities with you.

Every credential belongs to you, not to us. Domains, the Microsoft 365 tenant, licences and admin accounts are registered to your company, and management holds a copy of the keys. That makes switching supplier easy, which is exactly why we insist on it from day one.

Common questions

We do not send engineers out. If a drive needs swapping, a cable moving or a new laptop unboxing, your own contact person or a local electrician handles it while our engineer guides them by phone or Teams. In practice this amounts to a few minutes a month.

Yes, many clients choose a hybrid arrangement. Your employee keeps the hands-on tasks and the business knowledge, while we cover servers, security, second-line support and holiday cover. Nobody is stuck when one person is off sick.

The notice period is short, and all documentation and credentials are yours. If you decide to move on, we hand over in an orderly way. We would much rather keep clients because they are happy than because leaving is awkward.

Basis, from DKK 3,900/month, covers up to 10 users with a four-hour response. Standard at DKK 8,900/month brings that down to one hour, and Premium from DKK 18,500/month gives 15 minutes plus the 24/7 on-call line. All prices exclude VAT.

Related services

View the whole area

Service IT helpdesk support A single entry point for every staff IT question Service Service desk Ticket handling, priorities and measurable SLAs Service 24/7 support An on-call line and incident response at any hour

Get a price for managed IT

Tell us how many users and servers you have and how you work today. We will reply with a concrete proposal, plan and monthly fee.

Email
office@apply.dk

Coverage
All of Denmark, delivered remotely

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