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Service · Websites and web development

Website maintenance

A website nobody looks after decays in a predictable way: plugins become vulnerable, the SSL certificate expires and the contact form quietly stops sending email. The company usually finds out when a customer rings to say they could not get through. Maintenance exists so that call never comes.

Send an enquiry See the scope
Monitoring
around the clock
Updates
tested on staging
Backups
daily, in the EU
DKK 895/hour
excl. VAT

What the service covers

The agreement combines a fixed part covering updates, backups and monitoring with a pool of hours for your own tasks.

Talk it through with us

Changes

Copy, images, new pages and small enhancements within the agreed pool of hours.

Updates

CMS, plugins, apps and PHP version. First on a staging copy, then on the live site.

Backups

Files and database every day, stored with a different EU provider from the one hosting the site.

Monitoring

Uptime, response times, domain and certificate expiry, and whether form emails arrive.

Security

File change monitoring, two-factor login to the admin area and review of suspicious traffic.

Monthly report

What was done, which updates were installed and how many hours were used.

How we deliver it

We begin with a takeover review. Before accepting responsibility for a site, we need to know the state it is in.

01

Takeover

We go through the site, logins, backups and versions and document what we find.

02

Clean-up

Critical items first: outdated software, missing backups and an exposed admin area.

03

Operations

Changes, updates, monitoring and a report every month.

04

Proposals

We study the numbers and bring ideas ourselves rather than waiting to be asked.

The domain must be registered to your company's CVR number, not to a former employee or an agency. At Punktum dk the registrant owns the .dk domain, and without access it can neither be renewed nor transferred. Check today who is listed as registrant, not when the expiry reminder lands in an inbox nobody reads.

Common questions

A site that rarely changes manages with two to four hours a month. An active site with campaigns and new sections needs eight or more. We start low and adjust after a couple of months based on actual use. The hourly rate is DKK 895 excl. VAT.

Yes. The overwhelming majority of hacks exploit known holes in old versions where a fix has been available for months. Updating is the cheapest protection there is.

Yes, but we start with a takeover review, checking code, versions and backups and recording what we received. Sometimes it is more honest to recommend a rebuild than to maintain something that is falling apart.

Related services

View the whole area
Service WordPress development A bespoke theme, a lean plugin list and a link to your bookkeeping Service Shopify and other platforms Shopify, Webflow or headless Next.js, depending on the job Service Small business website and catalogue A handful of pages and a product catalogue with enquiries instead of a basket Service Corporate website A structure for customers, candidates and partners

Have your site looked after

Send the address and tell us which tasks keep recurring. We will carry out a takeover review and suggest a pool of hours.

Coverage
All of Denmark, delivered remotely

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