Roles and services
File and print servers, Active Directory, SQL Server, web servers and application servers for systems such as ERP.
When a server fails, it is not one employee who stops working but the entire company. Good server management is therefore about getting ahead of trouble: monitoring, a fixed update calendar and regular proof that backups can really be restored. All of it is done remotely, whether the server lives in a data centre, in Azure or in a cabinet at your office.
Windows Server and Linux are run on the same model: a documented takeover, monitoring and a written operations plan.
File and print servers, Active Directory, SQL Server, web servers and application servers for systems such as ERP.
CPU, memory, disk space, RAID health, certificate expiry and response times of the services your staff depend on.
Installed in agreed windows, always with a snapshot or another way back in case something misbehaves.
Configuration, daily job checks and periodic restores to a test environment, rather than trusting a green tick.
After every outage we find out why it happened and make sure it does not happen again.
If a disk reports failure, we raise a warranty claim with the manufacturer and guide your contact person or the vendor technician through the swap.
The takeover takes a few days. After that, work follows a fixed plan you can read for yourself.
Which servers exist, what roles they hold, and the state of their updates, disks, licences and backups.
Urgent items first: disks close to full, missing security patches and backup jobs that have quietly failed for weeks.
Thresholds and routes are configured so that every alert reaches an on-call engineer who can act on it.
Scheduled maintenance, patch windows and a monthly health report for each server.
Alerts sent to a shared mailbox are read by no one. On paper monitoring is in place and emails go out, yet the server actually went down overnight and the bookkeeper discovered it next morning. An alert has to reach a named person who has both the time and the authority to respond.
Security fixes within a week of release, everything else monthly in an agreed window. Servers that have been left untouched for years are brought up to date in stages, always with a snapshot or a fresh backup taken first.
Yes, and it costs very little. Free space, availability and disk health can be tracked with standard tools. The gap between "we were warned yesterday" and "nothing worked this morning" is measured in hours of downtime.
Isolate it on the network and plan its replacement, for example with a virtual machine or a cloud service. Without patches the risk grows every month, and under NIS2 that is hard to justify. Until it can go, we restrict access to it and tighten monitoring.
Tell us how many servers you run, where they are and what they do. We will produce an overview and show you where we would begin.
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